Privacy Policy
Last updated: 1 April 2026
At SwissMastery, we handle your personal data with the same precision and care we bring to everything we do. This policy explains what information we collect, why we collect it, and how we protect it.
1. Who We Are
SwissMastery is a company incorporated under Swiss law, registered at Bahnhofstrasse, Zürich, Switzerland (CHE-ToBeDisclosed). VAT: VAT-ToBeDisclosed. We are the data controller for personal information collected through swissmastery.com and related services.
2. What Data We Collect
We collect information you provide directly (name, email, postal address, payment details), information generated through your use of our site (browsing behaviour, purchase history, device information), and information from third-party sources where you have given consent.
3. How We Use Your Data
We process your personal data to fulfil orders, communicate with you about your purchases, improve our services and website, send marketing communications (where you have opted in), comply with legal obligations, and prevent fraud and abuse.
4. Legal Basis for Processing
We process your data on the basis of contractual necessity (to fulfil orders), legitimate interests (improving our services), your consent (for marketing), and compliance with legal obligations. We comply with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
5. Data Sharing
We share your data with trusted service providers (payment processors, logistics partners, IT suppliers) under strict data processing agreements. We do not sell your personal data. We may disclose data where required by law or to protect our legal rights.
6. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. Order data is retained for 10 years in accordance with Swiss commercial law. You may request deletion of your data at any time, subject to legal retention requirements.
7. Your Rights
You have the right to access, correct, delete, or restrict processing of your personal data. You also have the right to data portability and to object to certain types of processing. To exercise any of these rights, contact us at info@swissmastery.com.
8. Cookies
We use essential cookies to operate our website, and optional analytics and marketing cookies with your consent. You can manage your cookie preferences at any time through your browser settings or our cookie preference centre.
9. Contact
For all privacy-related enquiries, please contact our Data Protection Officer at info@swissmastery.com or by post at SwissMastery, Bahnhofstrasse, Zürich, Switzerland.